Contact
Reach us
FÊTE NOIR runs quietly. Messages are received automatically.
Message
You’ll receive an automatic reply with answers to common questions.
Issues with your order
If an item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with:
- Your order number
- A clear photo of the issue
For how orders move through production and shipping, see Order Process.
Shipping & returns
Made-to-order production means cancellations and changes are limited once production begins. Full details live here: Shipping & Returns.
Final note
Keep the message clean: order number, what happened, and photos if needed. No back-and-forth. No noise.