Policy
Shipping & Returns
FÊTE NOIR is made to order. Each piece enters production shortly after you place an order.
Shipping
All FÊTE NOIR pieces are made to order. Once an order is placed, it enters production immediately. Each item is printed specifically for you through our production partners.
Processing time
Production typically takes 2–5 business days before shipping.
Shipping time
Shipping times vary by destination. Most orders arrive within 5–12 business days after production. International orders may take longer depending on customs and local carriers.
You’ll receive a shipping confirmation with tracking once your order leaves production.
Please note:
• We ship worldwide.
• Customs duties or import taxes (if applicable) are the responsibility of the recipient.
• Delivery timelines are estimates, not guarantees.
Returns & Exchanges
Because every item is printed on demand, we do not offer returns or exchanges for:
- Wrong size selection
- Change of mind
- Preference after delivery
This is intentional. It reduces waste and ensures every piece exists for a reason.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, we will make it right. Contact us within 7 days of delivery with:
- Your order number
- A clear photo of the issue
If approved, we will issue a replacement or refund at no additional cost.
Cancellations
Orders can only be canceled before production begins. Once an item enters production, it cannot be canceled or modified.
Final Note
FÊTE NOIR operates on intention, not excess. Every piece is created specifically for the person who ordered it. This allows us to move quietly, reduce waste, and maintain the integrity of the brand.
If you have questions, reach out through the contact page.